Philippines staffing research
Operations coordination capacity research for offshore teams
A method for sizing recurring coordination work before assigning it to a Philippines-based specialist.
Method: count recurring work by event, average handling time, exception rate, and review time rather than using a generic full-time label.
Key finding: capacity estimates improve when normal work and exception work are measured separately.
Record assumptions, peak periods, dependencies, and owner decisions. Revisit the estimate after two weeks of sample data.
Sources: SBA Manage Your Business; NIST Risk Management Framework; FTC Business Guidance. Retrieved 2026-08-08.