Define completion
Name the session, audience, required material, attendance evidence, and any assessment or practice step. Presence alone should not be labeled as operational readiness.
Handle exceptions visibly
Record absence reason, rescheduled date, missing module, or technical interruption as separate states. This lets a manager choose the right follow-up instead of repeating the whole program.
Connect learning to work
After training, review a small approved work sample against the role’s quality checks. The coordinator reports the evidence; the manager decides whether the person can expand scope.