A knowledge-base link can return 200 and still be wrong. A useful sweep checks response status, redirects, final destination, access requirements, page title, and whether the destination still supports the surrounding instruction.
Set the operating boundary
Start from an exported list of published articles and links, then assign each finding a source page, anchor text, destination, failure type, and content owner. Separate mechanical failures from meaning changes that require editorial judgment.
Make the handoff explicit
A Philippines knowledge specialist can test links, update an approved destination, and prepare a context note. They should not replace legal, security, pricing, or policy sources with convenient alternatives or rewrite a claim without its owner.
Keep authority with its owner
Prioritize links used inside active workflows and customer answers. An inaccessible login page may be valid for authorized staff, while a public instruction pointing to a retired form can stop work immediately. Context determines consequence.
Verify the evidence
After a fix, open the published article, follow the rendered link, and reread the sentence around it. Preserve redirects that are intentional and note any source whose new version changes the instruction.
Review what the record proves
A regular sweep keeps daily support material usable without turning maintenance into uncontrolled editing. Report unresolved meaning questions separately so owners can make them visible and decide them.