Executive inbox support requires named message classes, permitted actions, sensitive-topic exclusions, retention rules, and backup owners. Broad access alone does not define a safe role.
Define the support lane
An offshore executive assistant can label messages, prepare drafts, collect context, and schedule within approved constraints. They should not make legal, financial, personnel, security, or strategic commitments.
Separate facts from decisions
Use examples for routine, confidential, urgent, suspicious, and owner-only messages. Ambiguity should route to review instead of being forced into the closest convenient template.
Prepare the handoff
Check delegated-send settings, shared mailbox behavior, calendar permissions, mobile access, and revocation steps. Apply least privilege and keep credentials out of handoff documents.
Verify the system state
Sample actions for correct classification, accurate context, approved tone, and evidence that the right person sent consequential messages. Record boundary changes with an owner and effective date.
Review the evidence
A quarterly boundary review keeps delegation aligned with the executive’s current work. It should reduce avoidable interruptions without concealing who made a decision.